An Overview of the AWS Cloud Adoption Framework (2017)

Six Perspective of AWS CAF

The perspective below describe the common roles and objectives to update staff skills and organizational processes.

  • Business Perspective
    • Business Managers, Finance Managers, Budget Owners, and Strategy Stakeholders
    • Optimize business value as they move their operations to the cloud
  • People Perspective
    • Human Resources, Staffing, and People Managers
    • Ensure business governance in the cloud, and manage and measure cloud investments to evaluate their business outcomes
  • Governance Perspective
    • CIO, Program Managers, Project Managers, Enterprise Architects, Business Analysts, and Portfolio Managers
    • Ensure business governance in the cloud, and manage and measure cloud investments and evaluate their business outcomes
  • Platform Perspective
    • CTO, IT Managers, Solution Architects
    • Deliver and optimize cloud solutions and services
  • Security Perspective common roles
    • CISO, IT Security Managers, and IT Security Analysts
    • Ensure that architecture deployed in the cloud aligns to the organization’s security control requirements, resiliency, and compliance requirements
  • Operations Perspective
    • IT Operations Managers and IT Support Managers
    • Ensure system health and reliability during the move of operations to the cloud and then to operate using agile, ongoing, cloud computing best practices

Mapping the Journey to the Cloud

  • Understand your organization’s current state, the target state and the transition required
  • Set goals and create work streams that will enable staff to thrive in the cloud
  • Engage stakeholders with relevant AWS CAF Perspectives to own organizational and operational change for their area
  • Explore capability gaps in terms of AWS CAF Skills and Processes, define work streams and interdependencies between work streams
  • Optimize collaboration on AWS

AWS CAF Perspectives: Additional Detail

Business Perspective: Value Realization

Ensure that IT is align with business needs and that IT investments can be traced to demonstrable business results.

AWS CAF Business Perspective Capabilities:

  • IT Finance
    • Capability to plan, allocate, and manage the budget for IT expenses given changes introduced with the cloud services consumption model
    • Common budgeting change: moving from capital asset expenditures and maintenance to consumption-based pricing
  • IT Strategy
    • Capability to leverage IT as a business enabler
    • Leveraging cloud services to reduce the need to maintain applications
    • Enabling IT to focus on business alignment
  • Benefits Realization
    • Capability to measure the benefits received from IT investments
    • Total Cost of Ownership (TCO) or Return on Investment (ROI) calculations coupled with budget management
    • Quantifying and evaluation TCO and ROI changes with cloud services
    • Directly link consumption with specific business processes
  • Business Risk Management
    • Capability to understand the business impact of preventable, strategic, and external risks to the organization
    • With the move to the cloud, many of these constraints are reduced or eliminated

People Perspective: Roles and Readiness

AWS CAF People Perspective Capabilities:

  • Resource Management
    • Capability to project personnel needs and to attract and hire the talent necessary to support organization’s goals
    • Acquiring new skills and processes to forecast and staff based on organization’s needs
  • Incentive Management
    • Capability to ensure that workers receive competitive compensation and benefits for the value they bring to your organization
    • Some IT roles move from being commoditized to being highly specialized with high market demand
    • Ability to provide an environment for attracting and retaining talent plays a key role in successful adoption
  • Career Management
    • Capability to ensure the personal fulfillment of your employees, their career opportunities, and their finance security
    • Introducing change to IT career paths, requiring HR managers and people managers to update career management skills and processes
  • Training Management
    • Capability to ensure employees have the knowledge and skills necessary to perform their roles and comply with organizational policies and requirements
    • Frequently update the knowledge and skills require to implement and maintain cloud services
    • Training modalities may need to be revised to embrace the speed of change and innovation
  • Organizational Change Management
    • Capability to manage the effects and impacts of business, structural, and cultural change introduced with cloud adoption
    • Central to successful cloud adoption
    • Skills to manage ongoing change

Governance Perspective: Prioritization and Control

AWS CAF Governance Perspective Capabilities:

  • Portfolio Management
    • Capability to manage and prioritize IT investments, programs, and projects in alignment with your organization’s business goals
    • New skills and processes to evaluate cloud services and a workload’s eligibility for the cloud
  • Program and Project Management
    • Capability to manage one or several related projects to improve organization performance and complete the projects on time and on budget
    • Updating the skills and processes to take advantage of the agility and cost management features of the cloud services
    • Skills to manage agile-style projects
  • Business Performance Management
    • Capability to measure and optimize processes in support of your organization’s goals
    • Rapidly experiment with new means of process automation and optimization
    • New skills to define cloud-centric KPIs
    • Create processes to ensure cloud consumption is mapped to business outcomes
  • License Management
    • Capability to procure, distribute and manage the licenses needed for IT systems, services, and software
    • New skills for procurement and license management and new processes for evaluating license needs

Platform Perspective: Applications and Infrastructure

AWS CAF Platform Perspective Capabilities:

  • Compute Provisioning
    • Capability to provide processing and memory in support of enterprise applications
    • Skills and processes to provision cloud services
    • Move from being focused on real-world logistics to being focused on virtual and fully automated processes
  • Network Provisioning
    • Capability to provide computing networks to support enterprise applications
    • Skills and processes required to design, implement, and manage this transition
  • Storage Provisioning
    • Capability to provide storage in support of enterprise applications
    • Skills and processes required to provision cloud-based block and file storage
  • Database Provisioning
    • Capability to provide database and database management systems in support of enterprise applications
    • Skills and processes to provisioning standard RDMS in the cloud and leveraging cloud-native databases
  • Systems and Solution Architecture
    • Capability to define and describe the design of a system and to create architecture standards for the organization
    • Architect skills to codify architectures in templates and create new processes for workload optimization
  • Application Development
    • Capability to customize or develop applications to support your organization’s business goals
    • Skills and processes for Continuous Integration and Continuous Deployment (CI/CD)

Security Perspective: Risk and Compliance

Helps you structure the selection and implementation of security controls that meet your organization’s needs.

AWS CAF Security Perspective Core Capabilities:

  • Identity and Access Management
    • Capability that enables you to create multiple access control mechanisms and manage the permissions for each of these within your AWS account
  • Detective Control
    • Capability for native logging as well as services that you can leverage to provide greater visibility near to real time for occurrences in the AWS environment
    • Consider integrating AWS logging features into centralized logging and monitoring solutions
    • Provide holistic visibility near to real time
  • Infrastructure Security
    • Capability to shape your AWS security controls in an agile fashion
    • Automating your ability to build, deploy and operate your security infrastructure
    • IT Security teams update their skills and processes so that they can leverage these new features
  • Data Protection
    • Capability for maintaining visibility and control over data, and how it is accessed and used in the organization
  • Incident Response
    • Capability to respond, reduce harm, and restore operation during and after a security incident
    • Shifting primary focus of the security team from response to performing forensics and root cause analysis

Operations Perspective: Manage and Scale

AWS CAF Operations Capabilities:

  • Service Monitoring
    • Capability to detect and respond to issues and application health issues
    • Can be highly automated, resulting in greater service uptime
    • Skills to leverage cloud features for monitoring and automate many of the existing service monitoring processes
  • Application Performance Monitoring
    • Capability to ensure application performance meets its defined requirements
    • Skills and processes to use features to monitor and right-size the cloud services to meet performance requirements
  • Resource Inventory Management
    • Capability to align your organization’s assets in a way that provides the best, most cost efficient service
    • Removes the need to manage hardware assets and life cycle
    • Simplify management of software licensing, leveraging on-demand techniques
    • Skills and processes to ensure operations teas can manage cloud assets
  • Release Management / Change Management
    • Capability to manage, plan, and schedule changes to the IT environment
    • Leveraging CI/CD techniques to rapidly manage releases and roll-backs
  • Reporting and Analytics
    • Capability to ensure compliance with your organization’s reporting policies and to ensure ongoing analysis and reporting of performance against key KPIs such as SLAs and OLAs (Operational-level agreements)
    • Skills and processes to take advantage of new features to provide better detail and granularity in reporting and analytics
  • Business Continuity / Disaster Recovery (BC/DR)
    • Capability to operate in the event of a significant failure of IT services and the capability to recover from those failures within the time parameters defined by your organization
  • IT Service Catalog
    • Capability to select, maintain, advertise, and deliver an SLA or set of IT Services
    • Control mechanism to ensure that your organization selects the services that provide the best business value while minimizing business risk